MIDA DigiCert Renewal Malaysia: InvestMalaysia Portal Step-by-Step Guide 2026

Your MIDA Digital Certificate expires every two years. Without a valid DigiCert, you can't submit manufacturing licence applications, incentive claims, customs exemption requests, or any other transaction through the InvestMalaysia Portal.

This guide walks you through the entire MIDA DigiCert renewal process, including the payment changes effective March 2025 and the most common issues that delay renewals.

This guide covers:

• What a MIDA DigiCert is and who needs one
• Current fees and validity period
• Step-by-step renewal via the MYCRS portal
• Payment process through InvestMalaysia Portal
• Common errors and how to fix them
• What happens when your DigiCert expires

Disclaimer: This article provides general guidance based on official MIDA and POS Digicert information as of February 2026. Portal processes may be updated. Always verify current requirements with MIDA or POS Digicert before making compliance decisions.

What Is a MIDA Digital Certificate (DigiCert)?

A Digital Certificate (DigiCert) is an electronic signature that verifies the identity of your company's Authorised Person when submitting applications through the InvestMalaysia Portal. It's issued by POS Digicert Sdn. Bhd. and functions as your company's digital identity for all MIDA transactions.

Without a valid DigiCert, your company cannot submit or sign any application on the InvestMalaysia Portal. This includes manufacturing licence applications, tax incentive claims, customs duty exemptions, expatriate post applications, and post-approval amendments.

Detail	Information
Issuer	POS Digicert Sdn. Bhd.
Cost	RM1,000
Validity	2 years from date of issuance
Type	Roaming Digital Certificate (cloud-based)
Payment method	InvestMalaysia Portal only (since 3 March 2025)
Currency	Ringgit Malaysia (MYR) only
Payment options	Credit card, B2B, B2C, e-wallet

The DigiCert is tied to two things: the Authorised Person's identity card (MyKad or passport number) and the company's ROC registration number. One DigiCert covers one person at one company. If your company has multiple Authorised Persons, each one needs their own DigiCert.

Who Needs a MIDA DigiCert?

Any company that uses the InvestMalaysia Portal needs a DigiCert. In practice, this means every manufacturer operating under a MIDA manufacturing licence, plus companies applying for MIDA incentives, customs exemptions, or expatriate posts.

Company Type	DigiCert Required?	Common Applications
Licensed manufacturer (shareholders' fund RM2.5M+ or 75+ employees)	Yes	ML renewal, post-approval amendments, incentive applications
Manufacturer exempted from ML	Yes (if applying for confirmation letter)	ICA 10 exemption letter
Company applying for tax incentives	Yes	Pioneer Status, ITA, NIF applications
Company applying for customs exemptions	Yes	Import duty/sales tax exemption (SPM)
FIZ/LMW company	Yes	Domestic sales applications
Company applying for expatriate posts	Yes	Expatriate employment pass support letter

The Authorised Person holding the DigiCert must be a Manager-level employee or above. Companies can also authorise a consultant to act on their behalf, but this requires a formal authorisation letter.

Key Change: Payment Now via InvestMalaysia Portal Only

Effective 3 March 2025, all DigiCert payments must be made exclusively through the InvestMalaysia Portal. The previous MPayChannel payment method has been discontinued.

This is the single biggest change that catches companies off guard during renewal. If you're used to paying through the old system, you now need to process payment through the InvestMalaysia Portal at investmalaysia.mida.gov.my.

Aspect	Before 3 March 2025	From 3 March 2025
Payment channel	MPayChannel or InvestMalaysia Portal	InvestMalaysia Portal only
Payment methods	Credit card, FPX	Credit card, B2B, B2C, e-wallet
Direct purchase from MYCRS	Available	Not available (must go through InvestMalaysia)

Step-by-Step: How to Renew Your MIDA DigiCert

The renewal process involves two systems: the InvestMalaysia Portal (for payment and initiation) and the MYCRS portal (for certificate management and PIN setup). Here's the full process.

Step 1: Log in to InvestMalaysia Portal

Go to investmalaysia.mida.gov.my and log in with your registered account. If you don't have an account, register one first. Your company's Contact Person can add you to the company profile.

Step 2: Navigate to Digital Certificate Registration

In the portal, find the "Digital Certificate Registration" section. This is your central hub for all DigiCert tasks: registration, renewal, payment, status checks, and PIN resets.

Step 3: Select Renewal Package

Select the renewal option. The system will display the package details: RM1,000 for a 2-year Roaming Digital Certificate. Confirm your Authorised Person details (IC number and company ROC number).

Step 4: Complete Payment

Proceed to payment through the InvestMalaysia Portal. Choose your preferred payment method: credit card, B2B, B2C, or e-wallet. Do not close or refresh your browser during payment processing.

Step 5: Set Up Your PIN via MYCRS

After successful payment, you'll receive an email from POS Digicert (no-reply@digicert.com.my) with a link to set up your PIN. Click the link and go to the MYCRS portal at mycrs.posdigicert.com.my to create your PIN.

Step 6: Verify DigiCert in InvestMalaysia

Return to the InvestMalaysia Portal and click "Verify Digicert" to confirm your renewed certificate is active. You should now be able to submit and sign applications.

Step	Where	Action
1	InvestMalaysia Portal	Log in and go to Digital Certificate Registration
2	InvestMalaysia Portal	Select renewal package (RM1,000 / 2 years)
3	InvestMalaysia Portal	Complete payment (credit card / B2B / B2C / e-wallet)
4	Email	Receive PIN setup email from POS Digicert
5	MYCRS Portal	Set up PIN at mycrs.posdigicert.com.my
6	InvestMalaysia Portal	Click "Verify Digicert" to confirm activation

What the InvestMalaysia Portal Covers

The InvestMalaysia Portal now supports 25 application modules. Your DigiCert gives you access to all of them. Understanding what you can do through the portal helps you plan ahead, especially when your DigiCert is due for renewal.

Module Category	Applications Available
Manufacturing Licence	New ML, expansion, diversification, regularisation
Exemption	Confirmation letter for companies exempted from ML (ICA 10)
Incentives	Tax incentive applications (now under NIF from 1 March 2026)
Customs	Import duty/sales tax exemption, MIDA Confirmation Letter (SPM)
Expatriate	Expatriate post applications, support letters
Grants	Grant applications and disbursement
Domestic Sales	FIZ/LMW companies selling in domestic market
Post-Approval	Amendments to ML, incentives, expatriate posts, RE/RO
Status Applications	R&D status, IILS, DIILS, RE/RO
Permits	Petroleum Development Act permits

If your DigiCert expires while you have a pending application, you won't be able to respond to MIDA's queries or submit additional documents until you renew.

Common DigiCert Problems and How to Fix Them

Most DigiCert issues fall into a handful of categories. Here are the ones that come up most often, and how to resolve them.

Problem	Cause	Solution
"Your ID does not have any Digital Cert yet" error	IC/Passport number format mismatch	Malaysian IC: enter without dashes (e.g. 770101101001). Passport: no special characters.
No PIN setup email received	Email went to spam, or wrong email registered	Check spam folder for emails from no-reply@digicert.com.my. Use "Resend Setup PIN Email" in InvestMalaysia Portal.
PIN is blocked	Too many wrong PIN attempts	Go to MYCRS portal, click "Reset PIN", enter your NRIC/Passport number. Check email for reset link.
Payment failed or timed out	Browser closed during payment, network issue	Log back in to InvestMalaysia Portal and check for pending payment. Click "Make Payment" to retry.
Can't use DigiCert for second company	DigiCert is tied to one IC + one ROC number	Purchase a separate DigiCert (RM1,000) for the second company.
Purchased DigiCert from POS Digicert website directly	Direct purchase no longer supported for MIDA	Contact POS Digicert at 03-8800 8008 or customercare@posdigicert.com.my for refund. Repurchase via InvestMalaysia.

IC Number Format Is Critical

The most common verification error happens because of IC number formatting. Malaysian IC numbers must be entered without any dashes. For example, enter "770101101001" not "770101-10-1001". For non-Malaysians, enter your passport number without any special characters.

DigiCert Renewal Timeline: When to Start

Don't wait until your DigiCert expires. An expired DigiCert means you can't submit any applications until renewal is complete, and the process can take several business days if you run into issues.

Timeline	Action
3 months before expiry	Check your DigiCert status in MYCRS portal. Note the exact expiry date.
1 month before expiry	Initiate renewal through InvestMalaysia Portal. Budget RM1,000 for payment.
After payment	Complete PIN setup within 3 business days to avoid delays.
After PIN setup	Verify DigiCert in InvestMalaysia Portal immediately.

You can check your DigiCert status anytime by logging into the MYCRS portal. The status will show as Active, Pending PIN Setup, Expired, or other states.

Authorised Person and Contact Person: What's the Difference?

MIDA distinguishes between two roles in the InvestMalaysia Portal. Understanding the difference prevents confusion during renewal.

Role	Who Can Be Appointed	What They Can Do	DigiCert Required?
Authorised Person	Manager-level and above	Submit and sign applications on behalf of company	Yes (RM1,000 per person)
Contact Person	Any employee	Manage company profile, view applications	No (just InvestMalaysia account)

A company can have more than one Authorised Person, but each one needs a separate DigiCert at RM1,000 each. A company can also have multiple Contact Persons; the current Contact Person adds new ones by editing the Company Profile and clicking "Add Record" in the Contact Person section.

DigiCert Renewal Checklist

Use this checklist before, during, and after your DigiCert renewal to avoid common issues.

Stage	Checklist Item	Status
Before	Confirm DigiCert expiry date in MYCRS portal	☐
Before	Verify Authorised Person's IC number is correct (no dashes)	☐
Before	Confirm payment budget (RM1,000)	☐
Before	Ensure company ROC number is up to date in portal	☐
During	Complete payment via InvestMalaysia Portal (not MYCRS)	☐
During	Do not close browser during payment processing	☐
After	Check email for PIN setup link (including spam folder)	☐
After	Set up PIN at MYCRS portal	☐
After	Verify DigiCert status in InvestMalaysia Portal	☐
After	Test by opening a draft application to confirm signing works	☐

MIDA Evaluation and Issuance Fees

Beyond the DigiCert itself, MIDA introduced evaluation and issuance fees for applications effective 6 November 2023. These are separate from your DigiCert cost and apply when you actually submit applications.

The fee structure is phased in gradually. Check the current fee schedule on the MIDA website or InvestMalaysia Portal before submitting any application. This helps you budget accurately for the total cost of your MIDA transactions.

Fee Type	Applies To	Notes
Digital Certificate	All InvestMalaysia users	RM1,000 per 2 years per Authorised Person
Evaluation fee	Specific application types	Charged when application is submitted
Issuance fee	Specific application types	Charged when approval document is issued

POS Digicert Contact Information

If you run into technical issues with your DigiCert that can't be resolved through the portals, contact POS Digicert directly.

Channel	Details
Phone	03-8800 8008
Email	customercare@posdigicert.com.my
MYCRS Portal	mycrs.posdigicert.com.my

For MIDA-specific enquiries about applications, contact MIDA at 03-2267 3633 or email investment@mida.gov.my.

FAQ

How much does a MIDA DigiCert cost?

RM1,000 for a 2-year validity period. This applies to both new purchases and renewals. Payment must be made in Ringgit Malaysia through the InvestMalaysia Portal.

How long is a MIDA DigiCert valid?

Two years from the date of issuance. After two years, you must renew by purchasing a new DigiCert. There is no grace period; once expired, you cannot submit applications.

Can I use one DigiCert for two companies?

No. Each DigiCert is tied to one Authorised Person's IC number and one company ROC number. If you manage two companies, you need two separate DigiCerts at RM1,000 each.

Where do I pay for my DigiCert renewal?

Since 3 March 2025, all payments must be made through the InvestMalaysia Portal at investmalaysia.mida.gov.my. The previous MPayChannel and direct purchase through the MYCRS website are no longer available for MIDA DigiCerts.

I didn't receive the PIN setup email. What should I do?

Check your spam or junk folder for emails from no-reply@digicert.com.my. If you still can't find it, log in to the InvestMalaysia Portal and use the "Resend Setup PIN Email" function in the Digital Certificate Registration section.

My PIN is blocked. How do I reset it?

Go to the MYCRS portal at mycrs.posdigicert.com.my and click "Reset PIN" at the top right of the page. Enter your NRIC or Passport number. A reset link will be sent to your registered email address.

Who can be the Authorised Person for a DigiCert?

Anyone in the company holding a position of Manager or above. Companies can also authorise an external consultant, but this requires a formal authorisation letter confirming the consultant's appointment.

What happens if my DigiCert expires while I have a pending application?

You won't be able to respond to MIDA's queries, submit additional documents, or sign any submissions until you renew. Renew as early as possible to avoid delays in your pending applications.

Can a foreign national be the Authorised Person?

Yes. Foreign nationals can be appointed as the Authorised Person. They should enter their passport number without special characters when registering. Access may be limited to certain application types for companies not incorporated under Malaysian law.

What browser should I use for the InvestMalaysia Portal?

MIDA recommends Google Chrome or Mozilla Firefox for the best experience. Disable pop-up blockers before starting the payment process. The portal is also mobile responsive.

Foundation Conclusion

Your MIDA DigiCert is the key to every transaction on the InvestMalaysia Portal. Letting it expire doesn't just create inconvenience; it can delay critical applications for manufacturing licence amendments, customs exemptions, and incentive claims at the worst possible time.

If you're a manufacturer managing DigiCert renewals, you're also managing operational risks that need proper insurance coverage. From machinery breakdown to industrial property protection, your manufacturing licence obligations go hand-in-hand with your insurance requirements. Read our MIDA manufacturing licence guide to understand the full compliance picture.

Talk to our risk specialists about your manufacturing insurance needs